Our Refund Process
We gladly accept returns on all orders (except those purchased on “SALE”) for a full refund within 7 days from time of delivery.
All we ask, is for you to return them with all their original packaging, no damages to the product and to seal the box securely with adhesive tape.
Once packed please WhatsApp us on +971558894400 to inform us about the return/refund/exchange.
Items with missing or damaged packaging may be rejected and returned to sender.
Refund will be done only through the original mode of payment.
Our Exchange Process
Sure you can change your mind. You have 7 days from the time you receive an item/s for exchange. Just WhatsApp us on +971558894400, give us the name/code of the new item/s you want and your order number, we’ll take care of the rest.